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SHIPPING POLICIES

TERMS OF WEBSITE USAGE. When placing an order at cactusstore.com (Phoenix Desert Nursery) buyer agrees to the following terms.

Payment: We accept all major credit cards, Paypa and wire transfer (international customers). For US customers we also accept checks and money orders. Choose payment method during checkout.

Shipping Cost: First Class Shipping domestic and worldwide is $5 as invoiced on cart.

Most small plant and seeds orders are shipped within 3 days of recieving order. Large seeds orders can take from 2 to 14 days to ship

About domestic (US) shipping: All shipments are guaranteed to arrive safely (as indicated by tracking) and will be sent with delivery confirmation. If you wish to have package sent with signature confirmation ($2 extra). Please request.

INTERNATIONAL SEED SHIPPING POLICIES.

For international orders only, if weight of seeds exceed 4 oz. an additonal shipping cost may be required. Seeds sent by first class mail, will be sent at buyers risk.We cannot ship live plants out of USA

Cacti /succulent seeds, sent via first class mail is $5. First class mail is not tracked to delivery in most countries and only tracked to export from USA. Seeds sent by first class mail, will be sent at buyers risk. If lost no recourse for buyer. If you are unwilling to take that risk, please request mailing by Priority Mail @ $30 or Priority Mail Express $58, tracked, but still at Buyers risk, or inquire about insurance. Some countries prohibit seed import and get flagged in customs.

Insurance is available to most countries @ 15% of the order value, plus cost of Priority Mail. (India, China, BR, AR insurance is 20% of value).

Europe and most of Asia including Japan, Korea, Thailand, Taiwan, and Australia and Canada have nearly 100% reliable delivery and first class mail is safe. Sent at buyers risk. (Most) First class mail to most of EU, Canada and Singapore is tracked.

If inspected, Buyer agrees to pay all customs duties, VAT, and/or other taxes and fees that may be levied by your government. You are responsible for knowing and heeding any import regulations, prohibitions and restrictions which may apply. Phytosanitary certificates cannot be provided

Privacy Policy: We will never rent, sell or share your personal data to anyone. We use the information you provide about yourself when placing an order to complete that order. Our credit card processor receives the data necessary to process the financial aspect of your order. We may contact you by email regarding the status of your order or if we have any questions regarding your order. We do not store your credit card number electronically and delete all credit card data after order is processed.